If you are a passenger needing assistance, plan ahead to avoid any delay or inconvenience during your visit.
Contact your airline in advance to request assistance with access to the terminal, boarding a plane, wheelchairs, specific seat assignments, medication storage, or dietary needs. Confirm the request prior to your departure day.
Additionally, TSA Cares is a toll-free helpline for passengers with disabilities and medical conditions that provides assistance in preparing for the airport security checkpoint process. Call 1-855-787-2227 at least 72 hours ahead for assistance.
If you need further assistance while you are here, please let us know how we can help you. Please contact the Airport Administration Office at: (305) 809-5200 .
(We’re working with legal to draft Airport and FAA required ADA and non-discrimination statement and complaint resolution)
We are committed to making our website accessible and inclusive for people with disabilities. We believe in access to knowledge, no matter what sort of physical barrier a user may have. We designed our website to be accessible to impaired users in navigating, understanding, seeing, and interacting with a website. We strive to implement the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA ("WCAG 2.0 AA") to the best of our ability.
Please be aware that our efforts are ongoing. We want impaired users to contribute to making our website better for all. If you find that something on our website is not accessible, we welcome your concerns, questions, and suggestions. Please contact us at your earliest convenience using the support links below.